Job Title: Ecommerce Manager – Retail
Location: Frome, Somerset
Salary: £20,000 plus bonus
Position: Permanent/Full Time
Sector: IT & Internet
An exciting opportunity has arisen for an ambitious Online/Ecommerce Manager to join a leading chess and backgammon retailer in Frome, Somerset. The successful Online/Ecommerce Manager will work full time, earning a salary of £20,000 plus an annual bonus (up to £2,000), and will ideally have previous experience in ecommerce retailing.
As Online/Ecommerce Manager you will be responsible for managing inbound sales and advice calls, stock control, ordering and maintaining stock levels, social media engagement, sales order processing and keeping online sales channels up to date. Reporting to the company’s management team, the successful Online/Ecommerce Manager will also be responsible for:
- Continuing the company’s success in customer satisfaction
- Manning the sales and customer service phone line
- Maintaining online sales platforms
- Writing and updating website content
- Maintaining stock control systems
- Dealing with suppliers and ordering stock
The successful Online/Ecommerce Manager should have demonstrable experience in a similar retail/ecommerce environment, while a genuine interest in chess and/or backgammon would also be an advantageous, but not essential. You should be enthusiastic, organised, and able to work under your own steam to take an active role in growing sales and developing business. The successful Online/Ecommerce Manager will also possess the following skills and experience:
- High level of IT literacy
- Retail or customer service experience
- Good knowledge of the internet and its uses
- MS Word/Excel proficient
- Excellent spelling and grammar – in order to write web content to a high standard
- Experience with stock control systems (desirable)
- Experience with social media platforms (desirable)
- Knowledge of e-commerce retailing and online marketing (desirable)
- Web design and photography skills (desirable)
If you have a proven history in retail, ecommerce, website management and/or customer service and are interested in this exciting Online/Ecommerce Manager position, based in Frome, Somerset, please apply by submitting your CV along with a cover letter that explains why you believe you are suitable for the Online/Ecommerce Manager position. Please email CV to [email protected]
We will not infringe your individual rights to privacy & prosperity by asking you for any kind of criminal records check. However past employer references may be requested.
